Privacy Policy

Stormbook (“Stormbook,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit stormbook.ai, submit a form, communicate with us, or use our services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Mobile or business telephone number
• Company name
• Job title or role
• State or geographic market
• Monthly inbound lead volume
• Information about your roofing business or operations
• Information submitted through forms on our website
• Communications you send to Stormbook
• Information you provide during a Revenue Leak Audit, pilot, onboarding process, or other business interaction

We may also automatically collect technical information such as IP address, browser and device type, operating system, pages viewed, referring website, approximate location derived from IP address, website interaction and analytics data, cookies, and similar technologies.

2. How We Use Information

We may use information to respond to inquiries; coordinate Revenue Leak Audits and demonstrations; determine whether Stormbook is appropriate for a prospective customer's operation; provide, configure, support, and improve our services; communicate about appointments, pilots, accounts, transactions, and requested services; send SMS messages when appropriate consent has been provided; send marketing communications where permitted by law and consent; analyze website performance; prevent fraud, abuse, and security incidents; maintain business records; and comply with legal or regulatory obligations.

3. SMS and Mobile Information

If you provide your mobile number and separately consent to receive text messages from Stormbook, we may send messages related to your inquiry, requested audit, appointment coordination, account, service updates, or other communications covered by the consent you provided.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or otherwise provided to another business for that business's marketing or promotional purposes.

4. Service Providers

We may use service providers that help us operate our website and deliver our services, including providers of website hosting, customer relationship management systems, communications infrastructure, SMS and telephone services, email delivery, analytics, cloud infrastructure, automation systems, customer support, and payment processing if applicable.

These providers may process information only as reasonably necessary to provide services to Stormbook or perform functions on our behalf. SMS opt-in consent and text messaging originator data are not provided to third parties for their independent marketing or promotional purposes.

5. Cookies and Analytics

Stormbook may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, remember preferences, and measure marketing effectiveness. Your browser may allow you to block or delete cookies. Certain portions of the website may function differently if cookies are disabled.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and customer records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and meet legal, regulatory, accounting, and security obligations. Information that is no longer reasonably necessary may be deleted, anonymized, or securely retained where required by law.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission, electronic storage system, or information security system can be guaranteed to be completely secure.

8. Your Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information associated with you. You may unsubscribe from marketing emails using the unsubscribe mechanism in the message, reply STOP to opt out of SMS messages, or contact us regarding your information or communication preferences. We may need to verify your identity before completing certain privacy requests.

9. Children's Privacy

Stormbook's website and services are intended for businesses and business professionals and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

10. Third-Party Websites

Our website may contain links to external websites or services. Stormbook is not responsible for the privacy practices, security, or content of websites that we do not operate. You should review the privacy policy of any external service you choose to use.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal obligations. When we make material changes, we will update the effective date shown at the top of this page.